Job Description

Are you a hospitality leader who thrives on creating spotless spaces and amazing guest experiences? Do you bring energy, organization, and a passion for leading teams to every shift? If you love motivating others, maintaining high standards, and going the extra mile for guests, join us as our next Executive Housekeeper and make every stay exceptional!

• Lead & Inspire – Manage and mentor a dedicated housekeeping and laundry team, helping each member grow while delivering service that exceeds expectations.
• Drive Operational Excellence – Oversee all housekeeping operations, ensure rooms and public areas sparkle, and maintain inventory and schedules with precision.
• Be Guest-Centric – Anticipate and exceed guest needs, creating memorable stays that keep them coming back.
  

What You’ll Be Doing

• Team Leadership – Interview, hire, train, and coach housekeeping staff; hold team members accountable to standards; motivate and inspire excellence.
• Daily Operations – Schedule staff based on hotel occupancy, assign housekeeping tasks, and ensure shifts are always covered fairly.
• Room & Public Area Oversight – Inspect all rooms and public areas to ensure cleanliness and quality meet or exceed standards; address issues promptly.
• Guest Experience – Greet guests warmly, respond to special requests, and ensure every room is ready for a perfect stay.
• Inventory & Ordering – Accurately forecast occupancies, order supplies, manage deliveries, and maintain stock levels within budget.
• Safety & Compliance – Maintain safety standards, update Safety Data Sheets, and ensure housekeeping operations comply with company policies.
• Administration & Reporting – Audit and approve payroll, maintain records, hold monthly department meetings, and participate in management meetings.
• Special Projects & Continuous Improvement – Develop deep clean programs, track performance metrics, and push your team to take One More Step every day.

Who You Are

• Experienced & Knowledgeable – Minimum of 2 years in a housekeeping management role with a strong understanding of housekeeping and laundry operations.
• A Leader & Mentor – Skilled at coaching, developing, and motivating teams while maintaining accountability and high standards.
• Guest-Focused & Detail-Oriented – Passionate about delivering clean, comfortable, and safe environments for every guest.
• Flexible & Resilient – Ready to work evenings, weekends, and holidays as needed, while thriving in a fast-paced environment.
• Physically Capable – Comfortable lifting over 30 pounds, standing for long periods, and navigating a variety of work environments safely.
• Tech & Process Savvy – Proficient in basic computer use, record keeping, and following structured housekeeping processes.

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